Kelly MacKenzie

In the sun-drenched valleys of Penticton, British Columbia, Interactive Counselling Penticton emerges as a vital hub for mental wellness, extending the network's reach to the South Okanagan and beyond. Opened in 2025, this welcoming office at 302 Eckhardt Avenue West, Penticton, BC V2A 2A9, offers in-person, phone, and secure online sessions to clients across British Columbia and Alberta, ensuring therapy is as accessible as the region's renowned lakes and vineyards. As part of the award-winning Interactive Counselling family—spanning Kelowna, Vernon, and Grande Prairie—the Penticton location upholds a client-centered philosophy: "Your Success is Our Success," fostering judgment-free spaces where individuals, couples, families, and youth can rebuild resilience and joy.At its core, Interactive Counselling Penticton is driven by empathy, versatility, and evidence-based practices, recognizing that one therapeutic style doesn't fit all. The mission is simple yet profound: empower clients through tough times to cultivate healthier, more positive lives, viewing help-seeking as a courageous first step. Values of collaboration, inclusivity, and adaptability shine through, with counsellors co-creating tailored plans that evolve with each person's journey. No doctor's referral is required, and with no waitlists, most appointments are available within the same week—daytime, evenings, or weekends to suit busy schedules. Sessions run 50 minutes at $160 for individuals or $165 for couples (taxes included), with many extended health benefits covering costs and direct billing for ICBC and Autism funding to reduce barriers.Services are comprehensive and flexible, addressing the full spectrum of mental health needs in a trauma-informed framework. Individual counselling tackles anxiety, depression, grief, stress, life transitions, and trauma/PTSD using modalities like Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), and solution-focused brief therapy. Couples and relationship therapy rebuilds communication, navigates infidelity, and strengthens bonds amid parenting challenges. Family sessions support blended dynamics, co-parenting, divorce, and parent-teen conflicts, while child and youth counselling—from age five—helps manage emotions, bullying, identity, and neurodivergence. Corporate coaching and group options round out offerings, all delivered in a calm, safe environment that prioritizes comfort and cultural sensitivity.The Penticton team, though newly established, draws from the network's pool of licensed experts, with a spotlight on Kelly MacKenzie, MA, RCC (#13912). A Registered Clinical Counsellor with a Master's in Counselling Psychology from Yorkville University and a BA in Social Work from the University of Calgary, Kelly specializes in trauma, neurodivergence (Autism, ADHD, schizophrenia), anxiety, depression, and violence. Her integrative approach blends CBT, DBT, Emotionally Focused Therapy (EFT), and Gottman methods to foster healing and empowerment. An Okanagan enthusiast, Kelly relishes hiking, kayaking, and family moments, bringing authentic warmth to sessions that lower walls and build trust. Additional support comes from network affiliates like Jessie (MPCC-Provisional), excelling in anxiety, grief, and relational issues for youth and families, ensuring seamless access to diverse expertise.What elevates Interactive Counselling Penticton is its local roots and innovative convenience: counsellors attuned to Okanagan-specific stressors like seasonal isolation or community transitions, paired with 24/7 online booking via Jane App for effortless scheduling. If a counsellor match isn't ideal, easy switches or referrals keep momentum.